MONDAY: COMPASSION FOR YOUR BOSS, COLLEAGUES AND CUSTOMERS

You can transform every aspect of your work (and life) with compassion.

Imagine what life would be like if we actually found customer service people who had compassion for our suffering. I know the best experiences I have had are when I feel someone genuinely does care that I am frustrated, upset or disappointed, rather than the toneless, insincere “I am sorry you have these problems.”

Compassion transforms customer service.

Imagine too what life would you like if you had compassion for your colleagues—even if prior to now, you have judged them idiots. Give them some grace!

People may be confused, stressed, overloaded, have a difficult situation at home, not be trained well or have a hundred other reasons for not performing the way you think they should. Compassion can transform your relationships with colleagues.

The best bosses I have ever had are those that really showed me compassion. They knew I had plenty of areas where I needed growth, but they still believed in me. They treated me with understanding and compassion when I made mistakes, and they worked with me to help me learn, and supported me. I felt good about myself around them. If you are a boss—do you think the people that you lead feel the way I did? Compassion transforms leadership.

Maybe your life would change if you viewed everyone at work through a compassionate heart and treated them that way! Maybe they would miraculously turn into great colleagues and bosses and they would wonder what kind of personality transplant you had undergone!

Your mission this day is to be compassionate with everyone at work:

• Be selfless—focus outward and not towards yourself; sincerely offer to help people; be understanding; if you see someone stressed and rushed, find a way to help them.

• Be gracious—pass God’s grace onto as many people as you can. Be patient, kind, tolerant, forgive them, give them the benefit of the doubt, and just be kind!

• Try your best to unconditionally love (or accept) them as they are.

• Be tender with them. See them through tender eyes. Be kind again! And again! And always be gentle with them—and yourself.

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Filed in: News • Monday, August 10th, 2009
 

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